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2020 Predictions for the Future of Work
Article

2020 Predictions for the Future of Work



Editorial Rating

9

Qualities

  • Analytical
  • Applicable
  • Overview

Recommendation

As digitalization transforms organizations, technological advances and social currents are altering the workplace at an unprecedented pace. The result: a shifting interplay of opportunities and imperatives. To help make sense of the complex landscape of workplace trends in 2020, Dion Hinchcliffe offers a brief but incisive analysis for Constellation Research’s website. Vice president and principal analyst at Constellation Research, Hinchcliffe is a foremost authority on digital strategy, the future of work and enterprise IT.

Take-Aways

  • Workplace trends in 2020 will focus on enhancing the employee experience (EX).
  • Digital tools, AI and new ways of learning will streamline the workplace.
  • Human resources departments will play an increasingly integral role in EX trends.

About the Author

Dion Hinchcliffe is vice president and principal analyst at Constellation Research.


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