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Agent of Change
Report

Agent of Change

The Future of Technology Disruption in Business

EIU, 2012 plus...

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Editorial Rating

8

Qualities

  • Innovative
  • Visionary

Recommendation

Driverless cars. Cloud computing. In the world of advanced technology, separating virtual reality from reality isn’t always easy. In this Ricoh-sponsored white paper, Economist Intelligence Unit (EIU) contributing editor James Watson discusses how coming technological changes over the next decade will affect companies’ business models, structures and interactions with customers. getAbstract recommends this dispassionate, evidence-based report’s consideration of a crucial question: How will pending technological developments change your business by 2020?

Take-Aways

  • New technology will increasingly disrupt business in most sectors.
  • These changes will not result from tech advances, but from innovative adaptations.
  • Coming changes include “cheap smartphones,” social networks only for commerce, behavioral insights drawn from data mining and three-dimensional videoconferencing.

About the Authors

James Watson is an Economist Intelligence Unit (EIU) contributing editor. Denis McCauley manages EIU technology-related projects and research in EMEA, Asia Pacific and the Americas.