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Appreciative Inquiry for Change Management
Book

Appreciative Inquiry for Change Management

Using AI to Facilitate Organizational Development

Kogan Page, 2012 plus...


Editorial Rating

7

Qualities

  • Applicable

Recommendation

As anyone who has worked in a large enterprise knows, organizations often fail to acknowledge and leverage the human side in their change initiatives, and they struggle mightily as a result. Psychologists Sarah Lewis and Jonathan Passmore, and consultant Stefan Cantore offer an overview of a variety of conversation-based change management methods in use today, with a particular focus on “Appreciative Inquiry” (AI). Because people create and exist in organizations, these collectives suffer the same conflict, chaos and endless complexity that human beings do, so it makes sense to bring human sensibilities into the business world. Though AI may strike some as pop psychology, this manual shows how it’s already at work in major businesses worldwide and how it can help your organization. getAbstract recommends it to any leader, manager, coach or consultant interested in alternative approaches to change management.

Take-Aways

  • An organization mirrors the best and worst of the human beings within it.
  • Organizations aren’t machines, so logic and reason don’t bring about real change.
  • Conversation-based change management tools, such as “Appreciative Inquiry” (AI), make use of people’s innate drive to talk, feel emotions and share with others.

About the Authors

Sarah Lewis and Jonathan Passmore are occupational psychologists and consultants. Stefan Cantore is a consultant in leadership and organizational development.