Ignorer la navigation
Expanding AI’s Impact with Organizational Learning
Article

Expanding AI’s Impact with Organizational Learning

Findings from the 2020 Artificial Intelligence Global Executive Study and Research Project



Editorial Rating

8

Qualities

  • Applicable
  • Overview
  • Concrete Examples

Recommendation

Artificial intelligence (AI) has topped lists of business trends for years – but organizations still struggle to see significant bottomline benefits from AI implementations. A 2020 Boston Consulting Group (BCG) study offers insight into why: a correlation between significant financial benefits from AI and organizational learning. In an MIT Sloan Management Review white paper, a team of experts from BCG and MIT Sloan Management Review describe what leading companies are doing to reap the potential benefits of AI.

Take-Aways

  • Organizations see financial impact from artificial intelligence (AI) only when they embrace learning with AI.
  • Mutual learning multiplies the likelihood of gaining significant benefits from AI.
  • Rather than building isolated targeted applications for AI, an organization should engage in a series of activities that build its ability to learn with AI.

About the Authors

Sam Ransbotham is a professor in the information systems department at the Carroll School of Management at Boston College, as well as guest editor for MIT Sloan Management Review’s Artificial Intelligence and Business Strategy Big Ideas initiative. Shervin Khodabandeh is a senior partner and managing director at Boston Consulting Group (BCG), and the co-leader of BCG GAMMA (BCG’s AI practice) in North America. David Kiron is the editorial director of MIT Sloan Management Review, where he directs the publication’s Big Ideas program. François Candelon is a senior partner and managing director at BCG, and the global director of the BCG Henderson Institute. Michael Chu is a partner and associate director at BCG, and a core member of BCG GAMMA. Burt LaFountain is a partner and managing director at BCG, and a core member of BCG GAMMA.


More on this topic

Learners who read this summary also read