Ignorer la navigation
FISH!
Book

FISH!

A Remarkable Way to Boost Morale and Improve Results

Hyperion, 2000
First Edition: 1996 plus...


Editorial Rating

8

Recommendation

Mary Jane Ramirez has just been put in charge of Hell. That’s how bad her new assignment seems, before she stumbles upon the inspiring management secrets of The Pike Place Fish Market. This effective little tale introduces readers to "Fish!" - the authors’ prescription for boosting employee morale and productivity. The fish-tossing, joke-cracking camaraderie of the market serves as the workplace ideal in this book, which is easy to read but carries a lasting punch. getAbstract recommends this book to executives, change agents, managers, staff members, and students. Whether you are trapped in a bad working environment or trying to improve a mediocre one, this book will inspire you to get up and change your surroundings. Fish! will be one of the most influential books you read all year.

Take-Aways

  • After her husband’s sudden death, Mary Jane Ramirez found herself living in a new city, managing the worst performing unit of First Guarantee Financial.
  • Ramirez knew that she had to turn the unit around, or risk losing her job.
  • Poor employee morale and shoddy customer service were the problems in the unit.

About the Authors

Stephen C. Lundin, runs a corporate membership seminar series for the Institute for Creativity and Innovation at the University of St. Thomas in Minneapolis. Harry Paul is a senior vice president with the Ken Blanchard Companies, where he coordinates special projects and manages the internal speakers’ bureau. John Christensen is CEO of ChartHouse Learning Corporation, the leading producer of corporate learning films, including FISH!, the video.


Comment on this summary or Démarrer une discussion

  • Avatar
  • Avatar
    J. J. 7 years ago
    Lot of lessons learn.
  • Avatar
    J. A. 9 years ago
    I have personally witnessed the Pike Market fishmongers in action and remember how impressively they all worked in harmony and the joyfulness they spread every day.
  • Avatar
    J. B. 9 years ago
    Great positive way

More on this topic

By the same authors

Related Channels