Tesco
Fix It
Book

Fix It

Getting Accountability Right

Roger Connors and Tom Smith
Portfolio, 2016

Read or listen offline

résumé audio créé automatiquement
  • 0.5×
  • 0.75×
  • 1×
  • 1.25×
  • 1.5×
  • 1.75×
1×
résumé audio créé automatiquement

Editorial Rating

7

Qualities

  • Applicable

Recommendation

Despite leaders’ efforts to engage employees, an “accountability gap” threatens organizational productivity and growth. Management experts Roger Connors and Tom Smith help you determine whether you, your team or your organization face an accountability gap and offer answers enabling you to “fix it” by building “16 Accountability Traits,” such as using feedback, learning from experience, owning problems and keeping your word. Analyzing a three-year study involving more than 40,000 poll responses, this practical sequel to the authors’ 1994 bestseller, The Oz Principle, offers hundreds of ideas based on real-life situations to help you close accountability gaps for yourself, your team and your firm. Though the text is rife with too-cute terms and lots of consultant jargon, getAbstract recommends this useful manual to leaders, managers or employees who seek to do what they say and encourage others to do the same.

Take-Aways

  • A “lack of commitment” and a loss of employee engagement are fueling a global “accountability crisis.”
  • People and organizations need to operate “Above the Line” to develop a culture of accountability and to solve this crisis. Blame lurks “Below the Line.”
  • People who are above the line take the lead, own problems and act to solve them.

About the Authors

Co-authors of the 1994 bestseller The Oz Principle, accountability experts Roger Connors and Tom Smith run the Partners in Leadership consultancy.

Comment on this summary or Démarrer une discussion