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Editorial Rating

8

Qualities

  • Comprehensive
  • Innovative
  • Well Structured

Recommendation

According to this in-depth yet accessible report from professionals at the Boston Consulting Group, the payment services industry is in for long-term turmoil in its fundamental customer offerings and revenue sources. In 2016, some of the substance of that change is visible, as in the advent of mobile service enhancements and digital payments. However, the types of organizations that will achieve success are not yet in focus. getAbstract recommends this industry study to financial executives involved in payment systems.

Take-Aways

  • Global revenues from payment services reached $1.1 trillion in 2015 and are on track to grow to $2 trillion by 2025.
  • Improving technology, changing consumer expectations and evolving regulations will influence future revenue sources for both retail and wholesale transactions.
  • Despite the success of PayPal and a few other standalone providers, most technology firms will likely seek to ally themselves with traditional banks.

About the Authors

Stefan Dab et al. are professionals with the Boston Consulting Group.