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Phil Simon
Message Not Received
Why Business Communication Is Broken and How to Fix It
Wiley, 2015
Aperçu
Poor communication costs businesses time and money.
Recommendation
Author and speaker Phil Simon shows busy professionals how to become better communicators. Simon begins with examples of poorly worded press releases filled with technobabble and buzzwords, a common malady afflicting companies today. He examines the convergence of technology and communication, and discusses stress in the workplace, corporate jargon and buzzwords, turning nouns into verbs and other linguistic gaffes. Using informative case studies, he covers almost any communication problem you can imagine. Ironically, the author can be long-winded and sometimes relies on stilted language and trite expressions, such as “the Orwellian abolishment of buzzwords” or “the tsunami of technology permeating our lives.” Nonetheless, getAbstract recommends his good advice to leaders, managers, employees, students and anyone seeking to communicate more effectively.
Summary
About the Author
Frequent keynote speaker Phil Simon has written six books, including The Age of the Platform. His work has appeared in the Harvard Business Review, Wired and The New York Times.
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