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Radical Candor
Video

Radical Candor

The Surprising Secret to Being a Good Boss


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Editorial Rating

9

Qualities

  • Applicable

Recommendation

Management consultant Kim Scott presents a delightfully candid talk on how to deliver feedback in order to nurture employees. By sharing her personal management missteps and other anecdotes, Scott offers fresh, witty and useful guidance that is applicable to neophyte and veteran leaders alike. getAbstract recommends Scott’s wisdom to human resources personnel and to managers at all levels of the corporate hierarchy.

Take-Aways

  • Two factors – readiness to “care personally” for others and readiness to “challenge directly” – determine successful employee guidance. A great boss masters both traits.
  • “Radical candor” – the ability to offer frank criticism without creating an adversarial relationship – is the most effective type of managerial interaction.
  • Managers who excel at challenging directly but fall short in caring personally are “assholes.” Those who demonstrate neither trait illustrate “manipulative insincerity.”

About the Speaker

Kim Scott is an author, entrepreneur and management consultant.


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