Michael J. Gelb
The Art of Connection
7 Relationship-Building Skills Every Leader Needs Now
New World Library, 2017
Aperçu
To construct enduring relationships and fulfill your goals, master the art of connection.
Recommendation
Leadership expert Michael J. Gelb explains that many great businesses base their success on face-to-face communication. The leaders of these companies depend on seven personal relationship skills, such as practicing humility and becoming a better listener, to increase the scope and the depth of their organizations. Gelb presents a compelling case that learning these skills can help you connect more profoundly with other people and with yourself. His supporting testimony from noted authorities becomes a little overwhelming, but his motives are clearly supportive. getAbstract recommends Gelb’s advice to everyone seeking to build better relationships, especially those in customer-facing jobs or in human relations.
Summary
About the Author
Michael J. Gelb co-directs the Leading Innovation Seminar at the University of Virginia’s Darden Graduate School of Business and is on the faculty of the Institute for Management Studies.
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