Ignorer la navigation


Editorial Rating

8

Qualities

  • Innovative
  • Applicable
  • Well Structured

Recommendation

The pandemic has been rough on insurance companies, particularly those in developed markets with limited opportunity for growth. Still, somehow, 14% of insurance companies have managed to grow during the last 4 downturns. How? Smart decision-making during critical, high-stakes moments. In this special report, The Boston Consulting Group makes suggestions for insurance companies that want to create a thriving digital ecosystem, apply AI at scale, and create a truly bionic system for distribution.

Take-Aways

  • In times of uncertainty, customers crave quality, transparency, and now, omnichannel engagement.
  • Companies that implement bionic distribution improve productivity by up to 20%, and revenue by up to 10%.
  • Bionic distribution and strategic partnerships can lower costs significantly while bringing in more customers.

About the Authors

Giambattista (“GB”) Taglioni, Pia Tischhauser, Tjun Tang, Christopher Freese, and Jean-Christophe Gard are senior partners with The Boston Consulting Group.