Devora Zack
The Cactus and Snowflake at Work
How the Logical and Sensitive Can Thrive Side by Side
Berrett-Koehler, 2021
Aperçu
A heartfelt plea to follow the Platinum Rule: Treat others as they want to be treated.
Recommendation
Devora Zack claims everyone falls along a personality continuum that reveals how they think, behave, speak and make decisions. Knowing where you, your colleagues, friends, and family fall on the Snowflake-Cactus spectrum can help you temper your tone and words, thereby improving your relationships, and consequently, your effectiveness in work and life. Snowflakes and Cacti appear in every profession. Men lean toward Cactus and women Snowflake, but significant numbers land in between. Zack’s not entirely subtle observances boil down to good advice: Treat others the way they want you to treat them.
Summary
About the Author
Graduate of Cornell University and the University of Pennsylvania Devora Zack consults with the Smithsonian Institution, Pfizer and Delta Air Lines.
Comment on this summary