The Decoded Company
Know Your Talent Better Than You Know Your Customers
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Recommendation
Contemporary shopping means giving up personal data. Some organizations gather similar data about their staff members. Every email, phone call, e-calendar entry and pass card swipe in the workplace forms a detailed profile of each employee. With this data, firms can tailor training, coaching and assignments to individual workers. Leerom Segal and Aaron Goldstein – leaders of Canada’s Klick Health – and writers Jay Goldman and Rahaf Harfoush explain that knowing your workforce intimately is as important as knowing your customers. Klick uses artificial intelligence that analyzes data and gives advice on training, hiring and firing for the benefit of companies and their workers. Whether you agree with this approach to talent management or think it could portend an invasion of privacy, getAbstract recommends the authors’ findings and fascinating stories to CEOs, CIOs, HR and IT managers, and anyone concerned about privacy issues.
Take-Aways
About the Authors
Leerom Segal, Aaron Goldstein and Jay Goldman lead Klick Health as CEO, COO and vice president of technology, respectively. Rahaf Harfoush is an author, technology consultant and entrepreneur.
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