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How well do digital systems and paper-free technologies really serve the needs of the “middle office”? Association for Information and Image Management (AIIM) chief analyst Doug Miles uses data from a survey of AIIM community members to identify problems with existing digital collaboration systems and technologies. He offers practical solutions for businesses to achieve a “productive digital office.” getAbstract recommends this report to everyone working in business IT and management.
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About the Author
Doug Miles is chief analyst at AIIM, a global, nonprofit organization that provides independent research, education and certification programs to information professionals.
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