John Shook
Aprendendo a Enxergar
Mapeamento do fluxo de valor para agregar valor e eliminar o desperdício
Lean Enterprise Institute, 1999
Learning to See
Value Stream Mapping to Add Value and Eliminate Muda
Lean Enterprise Institute, 1999
Gerenciando para o Aprendizado
Usando o processo de gerenciamento A3 para resolver problemas, promover alinhamento, orientar e liderar
Lean Enterprise Institute, 2008
Managing to Learn
Using the A3 Management Process to Solve Problems, Gain Agreement, Mentor and Lead
Lean Enterprise Institute, 2008