Barbara Pachter
A Essência da Etiqueta Empresarial
Como cumprimentar, comer e tuitar o seu caminho para o sucesso
McGraw-Hill, 2013
The Power of Positive Confrontation
The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life
Da Capo Press, 2014
The Essentials of Business Etiquette
How to Greet, Eat, and Tweet Your Way to Success
McGraw-Hill, 2013
