Alavanque a terceirização e offshoring

Mark J. Power et al.

How to Implement a Successful Outsourcing Process

Derek Gallimore

How Remote Work, Offshoring & Global Employment is Changing the World

European Business Review

Siri Terjesen

Kate Vitasek et al.

Five Rules That Will Transform Outsourcing

Mary C. Lacity and Joseph W. Rottman

Client and Supplier Perspectives

Michael F. Corbett

Why It Makes Sense and How to Do It Right

Paul Davies

Offshoring, Outsourcing and the Global Services Revolution

Robert E. Kennedy and Ajay Sharma

Seizing the Ultimate Offshore Opportunity

Rick L. Click and Thomas N. Duening

The Competitive Advantage

Douglas Brown and Scott Wilson

How to Manage the Changes, Challenges, and Opportunities

Erik Granered

Achieving Outstanding Customer Service across Cultures & Time Zones