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A Six Sigma Approach to Sustainability
Book

A Six Sigma Approach to Sustainability

Continual Improvement for Social Responsibility

Holly A. Duckworth and Andrea Hoffmeier
CRC Press, 2016

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Editorial Rating

7

Qualities

  • Innovative
  • Applicable
  • Concrete Examples

Recommendation

Six Sigma experts Holly A. Duckworth and Andrea Hoffmeier outline a continual-improvement program for long-term sustainability. Their model is Japan’s 1,500-year-old firm, Kongo Gumi, founded in 578 AD. They report that most current continual improvement programs can address social responsibility with a few small changes and little complexity. The authors apply the Six Sigma method to transparency, fair labor practices, community involvement and environmental impact. Their dry writing style and jargon don’t undermine the value to managers of their many actionable ideas.

Take-Aways

  • Corporate social responsibility matters more now than ever.
  • Form a “Continual Improvement for Social Responsibility” (CISR) program with resources you already have.
  • Use the “SOFAIR” tool in your CISR program.

About the Authors

Holly A. Duckworth is a Six Sigma Master Black Belt and volunteer leader for the American Society for Quality. Andrea Hoffmeier is a Six Sigma Black Belt who focuses on marketing, product development, quality management and organizational excellence.

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    A. R. 3 years ago
    "A Six Sigma Approach to Sustainability" - Kallpa Warmy - Excelente la importancia que rescatan en el texto sobre la responsabilidad social corporativa, el impacto positivo que genera en el medio en que se desenvuelve con una visión organizada, estratégica y dinámica que busca generar un beneficio tanto interno (dentro de la empresa) como externo (medio).
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    G. O. 4 years ago
    quite insightful and spot on...