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Citi Learning 2021
Report

Citi Learning 2021

Trends and Technologies Shaping the Future of Work and Learning

Citi Learning
Citigroup, 2018
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Editorial Rating

8

Qualities

  • Applicable
  • Overview
  • Visionary

Recommendation

Human beings are adept at using imagination to develop technology, which is transforming peoples’ everyday lives. The term “future shock” has never been more apt. In this instructive guide, Citi shares input from an internal taskforce commissioned to make sense of these changes and to outline some directions for corporate learning. The group has identified certain critical technologies, such as the Internet of Things and artificial intelligence, that are replete with promise as well as peril.

Take-Aways

  • Digital technologies are driving rapid and profound changes.
  • People living and working longer, along with the changing nature of the employer–employee relationship, are two of the trends influencing learning and labor. 
  • Many technologies, including artificial intelligence, machine learning and the Internet of Things, will affect how companies deliver corporate training. 

About the Author

Citi Learning is an internal taskforce at Citigroup. 

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