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Open Leadership
Book

Open Leadership

How Social Technology Can Transform the Way You Lead

Jossey-Bass, 2010 mais...


Editorial Rating

7

Qualities

  • Applicable

Recommendation

Social technology is changing the face of business as it changes the core element at the heart of business: relationships. Charlene Li, co-author of the best-selling Groundswell, moves you into tomorrow’s world of business connections with tools, cases studies and practical experience. Some of her examples might seem a bit obvious, but her advice remains sound and grounded in the real world. getAbstract recommends Li’s forward-looking approach to executives, PR leaders and managers of any-sized business seeking greater social technology involvement.

Take-Aways

  • Social technologies foster new relationships with broad implications for business.
  • Customers have more power than ever and expect a two-way conversation with you.
  • A disgruntled customer can broadcast his or her bad opinion of your business to a far-reaching network.

About the Author

Charlene Li is the founder of the Altimeter Group. She is also the co-author of the bestseller Groundswell.


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