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Ten Ways to Have Better Conversations
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Ten Ways to Have Better Conversations

Celeste Headlee
Crucial Learning, 2018
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Editorial Rating

9

Qualities

  • Applicable
  • Concrete Examples
  • Engaging

Recommendation

As humans, increasingly, outsource their conversations to technology, communication expert Celeste Headlee argues convincingly for more in-person face time. She describes the deleterious effects of electronic messaging on human empathy. With humor, she explains how to improve the quality of both interpersonal and professional communications. Hint: Replace email with face-to-face interactions.

Take-Aways

  • Most people overrate their own conversational skills.
  • Engage in small talk to remain healthy and happy.
  • The rise of email and text messaging have led to a decline in human empathy.

About the Speaker

Radio journalist and broadcaster Celeste Headlee is a co-host of the weekly series Retro Report on PBS. Her TED Talk, “10 Ways to Have a Better Conversation,” has received more than 25 million views.

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    J. B. 1 day ago
    I feel that Reading, Writing, Talking and listening skills were negatively affected us in improving in these areas. Using technology is really important however, I feel that we need to be intentional when to use and when not to use it.
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    K. H. 1 year ago
    This is great