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The Art of Connection
Book

The Art of Connection

7 Relationship-Building Skills Every Leader Needs Now

Michael J. Gelb
New World Library, 2017

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Editorial Rating

7

Qualities

  • Analytical
  • Well Structured
  • Inspiring

Recommendation

Leadership expert Michael J. Gelb explains that many great businesses base their success on face-to-face communication. The leaders of these companies depend on seven personal relationship skills, such as practicing humility and becoming a better listener, to increase the scope and the depth of their organizations. Gelb presents a compelling case that learning these skills can help you connect more profoundly with other people and with yourself. His supporting testimony from noted authorities becomes a little overwhelming, but his motives are clearly supportive. getAbstract recommends Gelb’s advice to everyone seeking to build better relationships, especially those in customer-facing jobs or in human relations.

Take-Aways

  • To build enduring relationships and fulfill your aspirations, master the “art of connection.”
  • Exceptional institutions promote the welfare of all of their stakeholders.
  • Practice seven personal relationship skills to increase the scope and the depth of your organization. Those skills are:

About the Author

Michael J. Gelb co-directs the Leading Innovation Seminar at the University of Virginia’s Darden Graduate School of Business and is on the faculty of the Institute for Management Studies.

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