Although this handbook is touted as a guide for managers at all levels, it really is most useful for new supervisors. Authors Brette McWhorter Sember and Terrence J. Sember cover familiar territory, but their writing is clear, concise and informative. Seasoned managers may find only a few fresh ideas for running a department or overseeing employees. But getAbstract believes the book’s fundamental approach will instruct new managers and help experienced supervisors refocus on leadership principles that they may have come to neglect over time.
Quality Control
Good managers are experts at multitasking. They keep their departments running smoothly while also satisfying their supervisor’s demands. A manager’s success, though, ultimately depends on establishing and nurturing relationships. If you are a new supervisor, your organizational skills aren’t nearly as important as your ability to create an upbeat, productive environment for your employees. Everyone has strengths and weaknesses. You may excel at writing quarterly reports but fall short in enforcing deadlines. That’s OK. Work on improving in those fields where you have weaknesses. Don’t shy away from handing tasks to team members who can do them better. The key is identifying and strengthening the qualities that will make you a first-rate manager. Those essential traits include integrity, self-assurance, adaptability, honesty, openness, compassion and reliability.
As a new manager, try to build a strong foundation from the outset. You can’t afford to be emotional. Think carefully before you react to a person or a situation. Be clear about your goals. If addressing a work-related matter doesn’t help you resolve it, let it go for the moment. If you’re ...
Brette McWhorter Sember, a former attorney and mediator, is the author of more than 30 books. Her husband, Terrence J. Sember, has a master’s degree in business management, and has owned and operated two businesses.
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