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Emilio Galli Zugaro and Clementina Galli Zugaro
The Listening Leader
How to Drive Performance by Using Communicative Leadership
FT Press, 2017
Sobre o que é?
Leaders’ ability to listen determines their success or failure and the fate of their organization.
Recommendation
Leaders’ ability to listen determines their success or failure and the fate of their organization. Communications specialist Emilio Galli Zugaro and behavioral expert Clementina Galli Zugaro help leaders learn a management style built on solid communication skills. Leaders can respond more effectively, even amid turmoil, by applying this approach within their organizations and in communication with their stakeholders. They can increase their ability to meet their company’s needs, support their employees and boost their competitiveness by learning to communicate and to listen. This includes accepting and learning from failure and knowing how to best utilize your employees. getAbstract recommends this detailed manual to all senior executives.
Summary
About the Authors
Emilio Galli Zugaro is chairman of Methodos SpA in Milan and teaches communication at several European universities. Clementina Galli Zugaro, his daughter, specializes in psychology and organizational psychology.
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