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The Secret of Teams
Book

The Secret of Teams

What Great Teams Know and Do

Mark Miller
Berrett-Koehler, 2011

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Editorial Rating

8

Recommendation

How hard do you have to work to create high-performance teams among your employees? Team-building expert Mark Miller answers that question and spells out the essentials in this office parable in which one dedicated executive sets out to find the secret of superb teamwork. As it turns out, creating great teams is a doable deed, but you have to be willing and able to undergo change, and you need three crucial ingredients: talent, skills and a shared sense of community. Miller, vice president of training and development at the Chick-fil-A chain of restaurants, demonstrates how to get everyone together, productively. He craftily uses the device of novelized business advice (an ugly thing in the wrong hands) to tell a useful story with a seasoning of personality. getAbstract recommends Miller’s warm team-building parable to managers, team leaders and HR professionals.

Take-Aways

  • Just about everyone has been a member of a team at one time or another.
  • Unfortunately, this is a negative experience for many people.
  • However, membership on a high-performance team can be exceptionally satisfying.

About the Author

Mark Miller is vice president of training and development at Chick-fil-A, which has more than 1,300 US branches. He and Ken Blanchard wrote The Secret: What Great Leaders Know and Do.

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    R. I. 7 months ago
    helpful information
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    B. P. 2 years ago
    good
  • Avatar
    K. C. 4 years ago
    Equipos de alto rendimiento, una buena fórmula para resultados óptimos, concuerdo que el sentido de “comunidad” es muy importante , y estos 3 ejemplos de diversas empresas pero con similitud en su estrategia , son un ejemplo a seguir y ejecutar.