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The Trusted Learning Advisor
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The Trusted Learning Advisor

The Tools, Techniques and Skills You Need to Make L&D a Business Priority

Keith Keating
Kogan Page, 2023
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Too often, L&D professionals stand on the periphery of their organizations’ business strategy – taking orders rather than acting as collaborative partners. In this helpful guide, L&D expert Keith Keating explains how readers can make corporate learning a strategic business cornerstone by becoming “Trusted Learning Advisors.” Keating provides a wealth of tools and techniques to help L&D leaders build strong stakeholder relationships, develop a deep understanding of business needs, and position themselves as indispensable in shaping the future of workplace learning and performance.

Summary

Learning and Development departments should act as partners to their companies, not as order-takers.

Today, many people in Learning and Development (L&D) simply follow orders. Stakeholders tell them the problem, decide on a solution, and then expect L&D teams to carry it out without question. However, many L&D practitioners want to change this approach and become “Trusted Learning Advisors.” 

When L&D professionals passively take orders from stakeholders, it’s akin to a doctor unquestioningly accepting a patient’s Google diagnosis. As a Trusted Learning Advisor, you don’t merely provide learning services; you function as a strategic partner in the long-term development of an organization’s employees – its most valuable asset. You understand your stakeholders’ primary goals and help them achieve these ends by implementing solutions that create lasting and measurable value.

The process of L&D evolving into Trusted Learning Advisors doesn’t happen overnight. It’s a gradual journey marked by small but significant steps and victories. It took one ...

About the Author

Dr. Keith Keating is a chief learning and talent officer who has worked with numerous Fortune 500 companies.

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