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A Call to Action
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A Call to Action

Building a Culture That Works for All of Us

Amber Guild
The New York Times, 2021
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Editorial Rating

9

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The New York Times is among the world’s most venerable news institutions, but like many institutions, it faced the need to change its corporate culture to reflect new priorities and transformations in popular culture. In this report, the NYT’s senior leaders reflect on feedback from underrepresented employees – people of color – and report on how they set out to build a new internal framework committed to diversity, equity and inclusion (DEI). By implementing more stringent standards, more expansive hiring practices and better coordination with employee resource groups, the paper of record intends to make its culture more fair, resilient and relevant. 

Take-Aways

  • The New York Times identified how its diversity strategies needed to improve, particularly to be more inclusive of people of color.
  • To provide better opportunities for Black and Latino employees, the Times set out to transform its corporate culture.
  • The Times will clarify its expectations of employees and create a formal leadership curriculum.

About the Author

A Call to Action: Building a Culture That Works for All of Us was prepared by a team led by Amber Guild, president of The New York Times’ T Brand; Carolyn Ryan, a deputy managing editor; and Anand Venkatesan, a senior vice president. It was commissioned in June 2020, as the US experienced nationwide protests against racism. 

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