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Engaging Employees in Change Through an Open-Source Approach
Article

Engaging Employees in Change Through an Open-Source Approach


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Editorial Rating

9

Qualities

  • Innovative
  • Overview
  • Engaging

Recommendation

As the pace of technological change increases, organizations must continue to adapt, but many change efforts founder due to the complexity of these initiatives. Employee engagement represents a crucial make-or-break factor. Researchers at the Boston Consulting Group suggest a new, more democratic and multidirectional model for engaging employees in change efforts: open-source engagement (OSE). In this concise introduction, the authors make a case for OSE versus traditional engagement models and describe OSE’s key elements and requirements.

Take-Aways

  • Open-source engagement (OSE) offers a democratic, multidirectional, bottom-up model for involving employees in change efforts.
  • OSE boosts results over traditional engagement and sparks a positive feedback cycle of engagement.
  • OSE implementation depends on leadership, planning, active guidance, and a technological and organizational platform.

About the Authors

Reinhard Messenböck is a senior partner and managing director, Aaron Snyder is a partner and managing director, Greg Meyding is an associate director, and Camila Noldin is a lead knowledge analyst at the Boston Consulting Group.