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Health Care’s Recovery Must Be Transformative
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Health Care’s Recovery Must Be Transformative

Ben Horner, Stephen Sutherland and Cassandra Yong
Boston Consulting Group, 2020
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Editorial Rating

9

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  • Concrete Examples
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Recommendation

After the upheaval of the first wave of the COVID-19 crisis, health care leaders are looking ahead to recovery. A team of experts at Boston Consulting Group’s London office – managing director and partner Ben Horner, partner Stephen Sutherland and project leader Cassandra Yong – argue that organizations can best move through this phase by embedding the change that the crisis forced upon them – and preparing for future waves of infections. Their article provides a concise but valuable guide to leading organizations through the recovery from the initial wave of the pandemic and the transformation it ushered in.

Take-Aways

  • The COVID-19 crisis offers health care leaders an opportunity to transform their organizations – but they must act quickly.
  • The pandemic pushed health care organizations into making rapid changes.
  • Health care organizations should focus on three aims in their transformation strategies.

About the Authors

Ben Horner is a managing director and partner, Stephen Sutherland is a partner, and Cassandra Yong is a project leader in the London office of Boston Consulting Group.

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