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How the Internet Economy Changes the Rules, with Rachel Botsman
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How the Internet Economy Changes the Rules, with Rachel Botsman

Rachel Botsman
Global Peter Drucker Forum, 2015
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Editorial Rating

7

Qualities

  • Innovative
  • Eloquent

Recommendation

Disillusionment with big business is snaking through society, but while individuals’ trust in institutions has collapsed, the Internet has fostered interpersonal trust among strangers. Social entrepreneur Rachel Botsman documents this phenomenon in her analysis of the sharing economy. Her brief, clear talk identifies the behavioral shifts that the growth of collaborative consumption will beget. getAbstract recommends Botsman’s video to executives at traditional institutions and new-age enterprises alike, as well as to anyone interested in technology’s impact on society.

Take-Aways

  • New technologies are promulgating interpersonal trust in unprecedented ways.
  • A common feature of this new paradigm is the acceptance of a three-pronged “trust stack”; that is, people trust the idea behind a sharing platform to which they have subscribed, they trust the platform itself and they trust other users on that platform.
  • The collaborative economy is not yet fully formed. “Risk, accountability and liability” and the “role of government regulation” are still murky issues.

About the Speaker

Rachel Botsman studies the collaborative economy. She is the author of What’s Mine Is Yours.

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