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How to Manage Problem Employees
Book

How to Manage Problem Employees

A Step-by-Step Guide for Turning Difficult Employees into High Performers

Glenn Shepard
Jossey-Bass, 2005

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Editorial Rating

7

Qualities

  • Applicable

Recommendation

getAbstract recommends this book to everyone who has employees: managers, supervisors or small business owners - especially if you are new to your position, are a first time manager or supervisor, have just hired your first employee or are about to do so. If the employees are running the ship at your company, it’s time to take back control. Author Glenn Shepard tells you exactly how to do so in easy-to-implement logical steps. With this guide, even the most wishy-washy manager can become a model of strength, leadership and authority.

Take-Aways

  • The U.S. workforce is becoming spoiled, complacent and undisciplined.
  • America needs strong managers who set boundaries, convey clear expectations and require employees to perform accordingly.
  • Many managers are afraid to fire employees; many employees know it and take advantage of timid bosses.

About the Author

Glenn Shepard leads seminars for managers from small and large businesses and organizations, including Fortune 500 companies. He is also the author of How to Make Performance Evaluations Really Work.

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    S. H. 11 months ago
    The summary is a valuable expression of the book, but the advice is HORRIBLE and authoritarian. It gives zero honor to the employee, painting them as lazy and usurious. The draconian attitude the text seeks to instill in a "manager" is simply antithetical to any modern concept of LEADERSHIP. Good job of summarizing a book full of negative, management-serving concepts. Use this book as an example of how NOT to think about your workforce.