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Inside Outsourcing
Book

Inside Outsourcing

An Insider's Guide to Managing Strategic Sourcing

Charles L. Gay and James Essinger
Nicholas Brealey Publishing, 2000

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Editorial Rating

9

Qualities

  • Innovative
  • Applicable

Recommendation

Books that help a business consultant promote consulting can be suspect. After all, the consultants’ first piece of advice is that you need to hire them. That caveat aside, you will find this a well-conceived view of the practical mechanics of setting up a good outsourcing program. The text can be redundant, telling you many times over that you need to agree on measures to define a project’s success. However, even though authors James Essinger and Charles L. Gay don’t dodge all the pitfalls, they do hand you the common-sense fundamentals you need to safely navigate the trendy world of outsourcing. Overall, getAbstract recommends this as a useful volume that will help any executive who is thinking of setting up an outsourcing program or wondering how to do it better next time.

Take-Aways

  • Strategic outsourcing is a useful approach in a profit-driven business environment.
  • Outsourcing should do more than offload corporate responsibility. It should generate real, measurable benefits to the corporation.
  • Outsourcing requires management to focus on outputs (not inputs) and results (not methods).

About the Authors

James Essinger has written more than 25 business books and many popular science articles. His most recent work is Jacquard’s Web. Charles L. Gay is managing director of Shreveport Management Consultancy, which specializes in implementing outsourcing initiatives.

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