Tesco
Outstanding!
Book

Outstanding!

47 Ways to Make Your Organization Exceptional

John G. Miller
Putnam's, 2010

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Editorial Rating

7

Qualities

  • Applicable

Recommendation

John G. Miller always kept his eyes and ears open as he consulted with many Fortune 500 companies over the years. In the process, he became a perceptive student of business. Now Miller has assembled (and sometimes perhaps slightly oversimplified) 47 of the best approaches, practices and techniques he saw as a consumer or as a consultant when he observed superior organizations. getAbstract finds that this engaging book does a good job of explicating each of these valuable concepts.

Take-Aways

  • To make your firm outstanding, implement as many of the best practices of great companies as you can.
  • These practices include making “fast” your organizational watchword. Be nimble; stay on your toes.
  • Plan specific actions, deadlines and follow-up procedures.

About the Author

John G. Miller is the founder of QBQ, Inc., a consultancy focused on teaching personal accountability. He also wrote QBQ! The Question Behind the Question and Flipping the Switch.

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