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The Business of Learning
Podcast

The Business of Learning

How to Bounce Back - Training’s Role in Building Resilience



Editorial Rating

7

Qualities

  • Applicable
  • Concrete Examples
  • Hot Topic

Recommendation

Soft skills training is a top priority in organizational learning. In the face of all the change, uncertainty and adversity the COVID-19 pandemic has brought, building resilience has become one of the most sought-after soft skills. In this episode of The Business of Learning podcast, L&D experts Gavin Sutton and Tricia Inderhees exchange best practices for fostering resilience with podcast hosts Michelle Eggleston Schwartz and Sarah Gallo.

Take-Aways

  • Resilience is not an innate skill. You can learn to become resilient.
  • Psychological safety is a prerequisite for building resilience.
  • The pandemic put people’s resilience to the test – while also opening up positive new opportunities.

About the Podcast

Gavin Sutton is head of learning and development at Ogilvy. Tricia Inderhees is the learning and development consultant leader at the Cincinnati Insurance Companies. Produced by TrainingIndustry.com, The Business of Learning podcast focuses on the intersection of business performance and human capital development.


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