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The Digital Office
Report

The Digital Office

Improving the Way We Work

Doug Miles
AIIM, 2015
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Editorial Rating

7

Qualities

  • Applicable
  • Background
  • Concrete Examples

Recommendation

How well do digital systems and paper-free technologies really serve the needs of the “middle office”? Association for Information and Image Management (AIIM) chief analyst Doug Miles uses data from a survey of AIIM community members to identify problems with existing digital collaboration systems and technologies. He offers practical solutions for businesses to achieve a “productive digital office.” getAbstract recommends this report to everyone working in business IT and management.

Take-Aways

  • In some companies, digital collaboration, document-sharing, filing and approvals are not easy to learn or to use, nor are they part of a secure, holistic system matched to workers’ needs.
  • Many offices are still heavily reliant upon paper for “important” documents and high-security tasks.
  • One major area of concern is document collaboration, particularly in terms of the ease of sharing documents with external collaborators.

About the Author

Doug Miles is chief analyst at AIIM, a global, nonprofit organization that provides independent research, education and certification programs to information professionals.

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