Universidad Tecnológica de El Salvador
The New Manager's Handbook
Book

The New Manager's Handbook

24 Lessons for Mastering Your New Role

Morey Stettner
McGraw-Hill, 2003
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Editorial Rating

8

Qualities

  • Applicable
  • Background
  • Concrete Examples

Recommendation

If you are a new manager, aspire to a managerial position or were recently promoted to a supervisory role, you'll welcome this manual. In fact, every new manager could use a copy along with his or her promotion. Too often companies promote great employees without giving them support in acquiring the new skills required to succeed as a manager or supervisor. This handbook clearly identifies the competencies new managers need and explains how to develop or acquire them. Author Morey Stettner also pinpoints many common mistakes new managers make and tells you how to avoid them. Anyone studying business management in college also should read this book, since it provides good, practical, “in the trenches” advice that’s hard to find in textbooks. 

Summary

Your employer evaluates your performance based on what you do.

You’ve worked hard at your job and proven your ability to do it well. Upper management has noticed. In fact, you’ve now been promoted to manager. Congratulations! But before you settle too comfortably into the nice chair in your new office, realize that your hard work isn’t over. In fact, it’s just begun.

Being a manager is a whole new ballgame – with a new set of seven critical skills to learn and develop. They are: communication skills, interpersonal skills, presentation skills, the ability to develop other people, change management, strategic thinking and time management.

As a manager, your performance appraisal is based on what you accomplish through other people. Here’s how to navigate each area of the skills you will want to have:

Effective communication matters, such as giving clear instructions, listening actively and running smooth meetings.

Every facet of your new role as a manager requires the ability to communicate effectively with others – whether speaking, writing, listening actively or a combination of all three.

One of your primary responsibilities...

About the Author

Morey Stettner is the author of several management books including Skills for New Managers, The Manager's Survival Guide and The Art of Winning Conversation: Proven Communication Techniques for Personal and Professional Success. He is also a communication consultant and the editor of Executive Wealth Advisory.

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