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The Quiet Magic of Middle Managers
Article

The Quiet Magic of Middle Managers



Editorial Rating

8

Qualities

  • Eloquent
  • Engaging
  • Inspiring

Recommendation

Arrogant top managers at one end of the corporate ladder, disengaged workers at the other — the business world would be in trouble if it weren’t for the corps of team and department leaders in between, writes New York Times journalist and prolific author David Brooks in this uplifting opinion piece. The “unsung heroes” of middle management are the glue that holds companies together, and, in his eyes, they institutionalize values that underpin society as a whole.

Take-Aways

  • Middle managers make companies — and society — work.
  • Good middle managers see themselves as mentors, not heroes.
  • A company establishes standards of conduct with small gestures more than with rules. 

About the Author

David Brooks has been a New York Times columnist since 2003. His writings often deal with cooperation and moral issues. His books include The Road to Character, The Second Mountain, and How to Know a Person among others.


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