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What Got You Here Won’t Get You There in Sales
Book

What Got You Here Won’t Get You There in Sales

How Successful Salespeople Take It to the Next Level

McGraw-Hill, 2011 подробнее...


Editorial Rating

8

Qualities

  • Applicable
  • Well Structured
  • Inspiring

Recommendation

Sales success today depends more on an empathetic understanding of your customers’ needs than on your self-confidence and self-regard as a salesperson. Motivational experts Marshall Goldsmith (best-selling author of Triggers), Don Brown and Bill Hawkins explain what salespeople must do to win the favor of their customers and what they should not do that might lose clients. getAbstract recommends their supportive rundown on how to get on the right side of cynical, seen-it-all customers – and stay there.

Take-Aways

  • The sales function has changed radically. To stay current, salespeople must change as well.
  • In the past, ego was crucial to sales success. Today, empathy matters most.
  • Always be present and in the moment with your prospects and customers.

About the Authors

Marshall Goldsmith’s business books – which include Triggers and How Women Rise – have sold more than two million copies in 30 languages. Don Brown is an organizational consultant. Bill Hawkins is a leadership coach.


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