What's This INDIA Business?
Offshoring, Outsourcing and the Global Services Revolution
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Recommendation
Paul Davies offers a very thoughtful, useful and interesting look at how to outsource overseas. Davies taught for nine years and has a Ph.D. in English focused on the novels of George Eliot. He also served as Managing Director of Unisys in India. The book reflects his varied expertise and idiosyncrasies. Both his left and right brains are well developed, and the competition between the two plays out in the pages of his book. At times it reads like a management consultant's manual on the growing practice of "offshoring." At other times, it reads like a very perceptive travel book that guides executives on what to expect when they encounter the culture shock of India. The effect is not disjointed, however, and this volume would be valuable for any firm considering an offshore effort in India and, probably, in other countries as well. Because Davies gives you a good overview of what you will encounter when you outsource, as well as practical business advice, getAbstract highly recommends his book for those who are considering moving aspects of their businesses overseas, especially to India.
Take-Aways
About the Author
As former managing director of Unisys India, Paul Davies was responsible for developing Indian business domestically. He also transferred IT development and several substantial business processes to India from the U.S. and Europe. His customers in India included the largest private sector bank, ICICI, and the largest government owned bank, State Bank of India, as well as Air India. Davies is currently the managing director of Onshore Offshore Ltd., which consults on development of offshore services to Indian, European and U.S. companies.
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