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A Crisis of Legitimacy
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A Crisis of Legitimacy

Today’s toughest global challenges are unintended consequences of yesterday’s success. If our prevailing institutions can’t adapt, they could lose the right to lead.

Blair Sheppard and Ceri-Ann Droog
Strategy+business, 2019
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Every modern society depends on institutions – financial, governmental, educational, legal – to provide services necessary for its functioning. But around the world, these institutions are losing their footing as broad social and technological trends shake their foundations. In a sweeping article for Strategy+business, Blair Sheppard, PwC’s global leader of strategy and leadership development, and Ceri-Ann Droog, a director with PwC UK and thought leader in global strategy and leadership development, describe the emerging challenges and dilemmas for institutional leaders around the world.

Take-Aways

  • As a result of five trends, people worldwide are questioning the legitimacy of their institutions.
  • Disparities in wealth distribution are causing insecurity among the middle class.
  • Technological disruptions are stressing workers, governments and public confidence in institutions.

About the Authors

Blair Sheppard is the global leader of strategy and leadership development for the PwC network of companies. He is also professor emeritus and dean emeritus of Duke University’s Fuqua School of Business. Ceri-Ann Droog, a director with PwC UK, is a thought leader in global strategy and leadership development.

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