Cambridge Business Association
Learning and Development Global Sentiment Survey 2022
Report

Learning and Development Global Sentiment Survey 2022

Donald H. Taylor
Donald H. Taylor, 2022
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Every year since 2014, the “Learning and Development Global Sentiment Survey” has asked thousands of L&D professionals: “What will be hot in workplace L&D” in the coming year? The 2022 report, which is co-sponsored by getAbstract (and therefore unrated), aggregates the answers of 3,500 individual respondents from 112 countries on every continent, including Africa for the first time this year. As the world emerges from the COVID-19 pandemic, learning expert Donald H. Taylor’s survey reveals L&D is struggling to prove its value to stakeholders – at a time when employees need to develop their skills more than ever. 

Summary

The 2022 trend assessment points to an emphasis on developing individual skills over advancing technology.

Reskilling/upskilling defended its number one spot from last year. It received the highest percentage of votes in Africa (14.5%), and the lowest in Australia and New Zealand (12%), with 12.5% overall. However, despite these regional variations the survey revealed a universal desire to prioritize re/upskilling.

For the second year in a row, collaborative/social learning rose. It took second place overall to garner 9.6% of the vote. Coaching/mentoring also increased for the second straight year, receiving a vote of 7.6% to come in fourth place just behind personalization/adaptive delivery.

The surge of interest in collaboration and coaching, combined with a continued focus on re/upskilling, suggests a focus on empowering individual learners.

Interestingly, four options that were all technology-related fell by an average of 4%: learning analytics, personalization/adaptive delivery, learning experience platforms and artificial intelligence (AI). The sharp decline of four leading categories from...

About the Author

Donald H. Taylor has chaired the London Learning Technologies Conference since 2000, and from 2010 to 2021 was the chair of the Learning and Performance Institute. He speaks extensively on the learning and development profession and is the author of Learning Technologies in the Workplace.

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