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People Styles at Work ... And Beyond
Book

People Styles at Work ... And Beyond

Making Bad Relationships Good and Good Relationships Better

Robert Bolton and Dorothy Grover Bolton
AMACOM, 2009

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7

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Recommendation

People disagree because they have different ways of thinking, communicating, handling stress and dealing with problems. Communications experts Robert Bolton and Dorothy Grover Bolton show you how to improve your relationships. They offer a “people styles model” that identifies people according to their levels of assertiveness and responsiveness, and that explains the characteristics of each style. Understanding these styles could help you work around people with difficult personality traits and anticipate their behavior. This practical, if not terribly innovative, manual offers insights into human nature that you can apply in your professional and personal life. getAbstract recommends this insightful guidebook to managers, supervisors and anyone who has issues with people – that is, everybody.

Take-Aways

  • You may be able to predict how people will act if you analyze their levels of responsiveness and assertiveness.
  • People divide equally into four styles according to whether they are more or less responsive or more or less assertive.
  • The four people styles are “Analytical, Driver, Amiable and Expressive.”

About the Authors

Robert Bolton and Dorothy Grover Bolton co-founded Ridge Associates, a company specializing in leadership development, performance management, people skills training and interpersonal communication.

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    L. S. 3 years ago
    N/A
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    S. P. 3 years ago
    no comment
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    F. Z. 7 years ago
    Athough everyone is unique ,its important that we cultivate a team environment to all be sucessfull.