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Shopify Is Monitoring Employee’s Slack Conversations….
Article

Shopify Is Monitoring Employee’s Slack Conversations….



Editorial Rating

7

Qualities

  • Controversial
  • Overview
  • Concrete Examples

Recommendation

E-commerce giant Shopify has come under fire for monitoring and censoring Slack channels’ content by its employees. As Madeline Stone and Ann Gehan report in Business Insider UK, some see this surveillance as a necessary step to maintain peace and decorum within the app. Opponents of the corporate monitoring say it’s an example of executive overreach that undermines open discussion of compensation and company policies.

Take-Aways

  • Shopify, an e-commerce company, monitors and censors employees’ Slack channels.
  • Experts disagree over whether a company should monitor and sanitize Slack communications.
  • Shopify introduced volunteer “channel champions” to keep communications on Slack from becoming too heated or controversial.

About the Authors

Madeline Stone is an e-commerce correspondent for Business Insider. Ann Gehan has been a reporter for The Information and The Dallas Morning News.


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