Tesco

Micah Solomon

Book

Micah Solomon

Can Your Customer Service Do This?

Create an Anticipatory Customer Experience that Builds Loyalty Forever
Book

Micah Solomon

High-Tech, High-Touch Customer Service

Inspire Timeless Loyalty in the Demanding New World of Social Commerce
Book

Leonardo Inghilleri and Micah Solomon

Exceptional Service, Exceptional Profit

The Secrets of Building a Five-Star Customer Service Organization