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Bill Kastle et al.
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How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Combining Six Sigma Quality with Lean Speed
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Define, measure, analyze, improve, control - and get results!
Subir Chowdhury
An Inspiring Tale of How Six Sigma is Transforming the Way We Work
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Best Practices From The Executive Suite
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George Eckes
How the World`s Greatest Companies Live and Breathe Six Sigma
Michael C. Thomsett
Comprehensive Coverage: A Practical Working Guide
Barbara Wheat et al.
A Parable of the Journey to Six Sigma and a Lean Enterprise
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