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Cultural Intelligence
Book

Cultural Intelligence

People Skills for Global Business

Berrett-Koehler, 2004 plus...

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Editorial Rating

7

Qualities

  • Applicable

Recommendation

This brief book offers an easy-to-read description of what it takes to adapt to a culturally diverse business environment. David C. Thomas and Kerr Inkson make it clear that you can learn cultural intelligence only from experience, not from reading books. However, their manual does provide a basic introduction that will be extremely helpful to people experiencing cultural shock or dislocation. The most distinctive feature of the authors’ treatment of the subject is their insistence on mindfulness as the fundamental first step in developing cultural intelligence. getAbstract believes this book will be particularly useful for businesspeople embarking on expatriate assignments, but anyone working in a business context that includes diverse cultures will benefit from reading it – and thus will become better equipped to get some of that all-important experience.

Take-Aways

  • All business is international business, so every manager can benefit from cultural intelligence.
  • Culturally intelligent leaders don’t assume that their norms should apply to everyone.
  • Business changes quickly, but culture changes very slowly.

About the Authors

David C. Thomas is a professor of international management at Simon Fraser University. Kerr Inkson is professor of management at the Auckland campus of Massey University, New Zealand.