Susan Scott
Fierce Conversations
Achieving Success at Work and in Life, One Conversation at a Time
Berkley, 2004
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The harder the conversation is to have, the more important it may be, and the more you have to do it right.
Recommendation
This book offers numerous useful principles that will help anyone become a better conversationalist and a more responsive listener. Read carefully because gems of very valuable content are scattered through the entire book, a sentence here, a quotation there, buried in long, interesting digressions about the author’s life, people she’s known and clients she’s worked with over time. A judicious editor could have made a very sharp and effective pocket book out of this material about managing intense, strong discussions with skill. As it is, you’ll have to do some digging, but you’ll have a perfectly good time doing it, particularly if you are a fan of New Age mantras and can handle a little touchy-feely vocabulary. getAbstract assures you that the lessons you’ll learn about conversations – including fierce ones – will stand you in good stead.
Summary
About the Author
Susan Scott is an educator and owner of corporate-training firm that focuses on achieving results through dialogue.
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