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How Complicated Is Your Company?
Article

How Complicated Is Your Company?

Reinhard Messenböck, Yves Morieux, Jaap Backx and Donat Wunderlich
Boston Consulting Group, 2018
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Editorial Rating

9

Qualities

  • Innovative
  • Applicable
  • For Beginners

Recommendation

As the business world grows in complexity, organizations themselves are becoming more complicated. This “complicatedness” stifles worker productivity, throttles innovation and suppresses profit margins. The global management consultants at the Boston Consulting Group surveyed leaders and employees about complicatedness and found it takes a heavy toll on performance. The remedy – simplifying – requires a comprehensive approach. If you believe your company doesn’t suffer from complexity, getAbstract recommends asking your employees.

Take-Aways

  • Organizational “complicatedness” is growing because the external business environments are becoming increasingly complex.
  • Complexity discourages innovation, throttles growth and stunts productivity.
  • Complicatedness arises from excessive “structures, processes, procedures, decision rights, metrics, scorecards and committees.”

About the Authors

Reinhard Messenböck and Yves Morieux are senior partners and managing directors at the Boston Consulting Group where Jaap Backx is a partner and managing director, and Donat Wunderlick is a principal.

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