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Deloitte’s lean management expert Jean Dahl explains the importance of implementing lean processes and fostering lean leaders. Applying the concepts of operating according to lean principles, she explains how to develop leaders who put lean concepts to best use. She details why lean leaders must satisfy customer requirements and meet their more subtle, usually unfulfilled needs. She emphasizes that leaders must master their own abilities before they can teach others – a crucial facet of their mission.
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About the Author
Jean Dahl is a specialist leader within Deloitte Consulting LLP’s Lean Agile Advisory and Strategy practice. She is also the executive director of the Modern Lean Institute, a nonprofit devoted to helping the world develop and build lean leaders.
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