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The 5 Essential People Skills
Book

The 5 Essential People Skills

How to Assert Yourself, Listen to Others, and Resolve Conflicts

Touchstone, 2009 更多详情


Editorial Rating

6

Qualities

  • Applicable

Recommendation

Dale Carnegie was the original self-help guru. His book How to Win Friends and Influence People is a classic. First published in 1936, it has sold 15 million copies and remains popular. Carnegie’s ability to inspire people is legendary. This contemporary bestseller from the Dale Carnegie Training organization distills Carnegie’s teachings about business relationships into five common-sense principles for creating positive, persuasive interactions. getAbstract recommends it to up-and-comers who want to learn how to be assertive in an effective way. You can use this book’s clear “action steps” to change how you relate to others, win their cooperation and approval, and build your assertiveness and self-confidence.

Take-Aways

  • Learn to be assertive, and you will improve your interactions with others.
  • You assert yourself when you tell people how you feel and what matters to you.
  • Develop five basic interpersonal skills: “rapport building, curiosity, communication, ambition [and] conflict resolution.”

About the Author

Dale Carnegie wrote the bestseller How to Win Friends and Influence People in 1936. The famous Dale Carnegie Training program started to take shape during the 1950s; today, 400 of the Fortune 500 companies are its clients.


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